Horizon is a powerful CRM with links to Sage & Quickbooks
Features include:
Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders,
Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base,
Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more
Look after your customers before someone else does !!
Horizon is the choice for Relationship Software in more than 22 Countries, with companies currently using it to help organize their operations, market their business, improve their customer satisfaction, and enhance staff performance.
Service & HELPDESK Software Module
Horizon CRM also has a service/helpdesk module which works with your contacts. A Compact and easy-to-use help desk that helps organizations automate their customer service and IT support processes to deliver a consistent service to both your internal and external customers.
Track and manage IT assets across your entire organization and get accurate hardware and software inventory with Horizon Service Desk
Your business depends on coordinating your customers' requests for service. Horizon is leading the way with an easy-to-use, comprehensive solution for the IT and/or service industry. Horizon is built with the service business in mind. Because Horizon is easy to learn and use, companies can focus on servicing their customers' needs instead of worrying about internal issues and getting organized.
